Refund policy

 

StampFix Refund Policy

Eligibility:

• Refunds are applicable to eligible non-customized stamp products.
• Custom stamps, personalized or engraved stamps, and any customized or altered products are not eligible for refunds.

Refund Process:

If you are eligible for a refund according to our return policy, please follow the steps below:

1. Contact our customer support within the 15-day return period to initiate the refund process.
2. Our customer support team will guide you through the required steps and provide further instructions.
3. Once we receive the returned product and verify its condition, we will process the refund.
4. The refund will be issued to the original payment method used for the purchase.

Non-Refundable Items:

Please note that the following items are non-refundable:

• Custom stamps, personalized or engraved stamps, and any customized or altered products.

Damaged or Defective Products:

If the product you received is damaged or defective, please contact our customer support immediately. We will assist you in resolving the issue by providing a replacement or appropriate solution.

Additional Information:

Please keep in mind the following additional information regarding refunds:

• Refunds are processed within a reasonable time frame.
• The refund amount may exclude any shipping or handling charges.
• We reserve the right to modify or update this refund policy at any time without prior notice. It is recommended to review our refund policy before making a purchase.
• If you have any questions or need further clarification regarding our refund policy, please contact our customer support.